FB-Org Corporate Credit Cards

You may pay your Premier Business or corporate Visa^® online (using your checking or savings account), through the mail, or by phone.

Online (primary/preferred method)

1. Click on the Login button on our website, then select Business Credit Cards from the drop-down list.
2. Logon using your Username and Password.

To make a payment:

• Click on the red Make Payment button under the section Current Payment Due or from the top menu bar go to Payments then select Make a Payment.
• If you have not already done so, you may be prompted to Add a Payment Account.
• Select the desired account from the Payment Account drop-down (or click Add Payment Account to add a new account).
• Select the Payment Account and Payment Date, then click Continue.
• Verify the payment details, then click Confirm to submit the payment.
• You will be given a reference number to retain for your records that confirms the transaction has been completed.

By Mail

To pay your business credit card by mail, send the check and the remittance portion of your statement to:

• Farm Bureau Bank
  Business Card Services
  PO Box 37035
  Boone, IA 50037-003

By Phone

To pay your business credit card by phone:

• Call 800.492.3276 or 800.748.6938.

1. To view your credit card statements online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.
2. Logon using your Username and Password.

To access your eStatements:

• Under Account Info tab, select the eStatements link.
• You will be able to access a PDF version of your statements by clicking on the desired billing cycle date.^vi

1. To view your credit card transaction history online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.
2. Logon using your Username and Password.

To view your transaction history:

• Your recent transactions are posted on the credit card center's main page.
• If you do not see a transaction on the main page or wish to search for a specific transaction, hover over the Account Info tab and select the Account Activity link.
• You will be able to view your posted transactions and easily search by date range and/or filter your history by category and/or price range.

Yes!

1. To set up recurring payments on your account, click on the Login button on our website, then select Business Credit Cards from the drop-down list.
2. Logon using your Username and Password.

To make a recurring payment:

• From the top menu bar go to Payments then select Automatic Payments.
• Select the desired Automatic Payment Type, Payment Account Info, and Payment Amount, then click Submit.

Disputes may be submitted either online or by phone.

Online

1. To submit a credit card dispute online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.
2. Logon using your Username and Password.

To dispute a transaction:

• From the top menu bar, go to Account Services then select Dispute Transactions.
• Click the View Transaction button.
• You may select a specific billing cycle from the drop-down menu.
• Place a check mark next to the transaction(s) and click Submit.

By Phone

To submit a credit card dispute by phone:

• You may contact Farm Bureau Bank by calling 800.748.6938.

Some merchants may require the use of a PIN as an added identification feature. There are two ways to setup a PIN code:

• Call 888.891.2435 and follow the automated system. This method allows you to select a custom, personalized PIN ready for immediate use.
• You may also contact a Farm Bureau Bank customer care representative by calling 866.644.2535 and request a randomly produced PIN via mail which will arrive within 7-10 business days.