Frequently Asked Questions [FAQs]

• Farm Bureau Bank is a direct bank and does not have physical branches. Banking services are available through our 24-hour online banking, 24-hour automated phone service, and by mail. This allows us to offer very competitive interest rates.
• If you would like to establish an account with Farm Bureau Bank, please email us with your address and we will mail you information on the products and services we offer, including our current rates, or you may call us at 1.800.492.3276, Monday - Friday from 7am - 7pm CST or Saturday from 8am - 12pm CST to speak with one of our specially trained customer care representatives.
• For your convenience you can also visit your local Farm Bureau® county office and apply.

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As a federally insured financial institution, we cannot require that you have a Farm Bureau^® membership to open a bank account. However, a Farm Bureau^® membership may be required to qualify for certain offers, specials and premiums.

Membership is based on the individual state. Click here to find your local Farm Bureau^® office location.

Farm Bureau Bank is a direct bank and does not have physical branches. Partnering with a direct bank makes banking easy, fast, and convenient. We specialize in quick online transactions to create a superior banking experience and are available to you 24 hours a day, seven days a week, through Farm Bureau Bank’s online banking service and automated phone service.

As a federally-chartered savings bank, Farm Bureau Bank is regulated by the Office of the Comptroller of the Currency [OCC]. For more information on the OCC, go to www.occ.treas.gov.

Yes, Farm Bureau Bank is insured by the Federal Deposit Insurance Corporation [FDIC] and customers’ deposits are insured up to the maximum limits permitted by law. To calculate how your own accounts are covered, the FDIC provides the Electronic Deposit Insurance Estimator [EDIE].

• To access EDIE, visit https://edie.fdic.gov/.

Please send any suggestions or questions to: services@farmbureaubank.com

Farm Bureau Bank provides tax forms, statements, and other important information to help you prepare for tax season. The Internal Revenue Service [IRS] requires financial institutions to report certain information regarding your accounts, such as the amount of interest, dividend, or miscellaneous income customers receive, as well as certain loan interest paid. Refer to the table below for more information on common tax forms. For additional information, visit www.irs.gov.

All tax forms are issued based on guidelines established by the IRS. Depending on the type of accounts and services that you have, you may receive a tax form from Farm Bureau Bank. Refer to the following table to learn more about the type of tax forms you should receive. For additional information, visit www.irs.gov.

If your accounts meet the criteria for reporting, you will receive the appropriate tax form from us either by mail or electronically by the applicable IRS deadline. Refer to the table below to learn more about when to expect your tax forms from Farm Bureau Bank.

In order to access tax forms online, you must first be enrolled in online banking.

To access your tax forms online, click on the Login button on our website, then select Deposit Accounts from the drop-down list.

1. Login to access your deposit accounts using your Username and Password.
2. Click on Services from the main menu bar.
3. Select Statements and Forms from the Services drop-down menu.
4. Select your account from the Account drop-down menu.
5. Select Tax Forms from the Date drop-down menu.
6. Click Get Statement.

Check deposits can be made either by mail or using your mobile device with the FBBmobile app. You may also transfer funds to your account electronically from another bank (via ACH or wire transfer) or directly deposit your paycheck (contact your employer for more info).

Mail Deposits

To make a deposit by mail, send the check and deposit slip to:

• Farm Bureau Bank
  PO Box 33427
  San Antonio, TX 78265-3427

Make sure all checks are properly endorsed and include your account number on the back of the check under your endorsement.

Mobile Deposits

To make a mobile deposit:

1. Sign the back of the check and include the following above or below your endorsement:
   • For mobile deposit at Farm Bureau Bank
2. Log in to FBBmobile on your mobile device.
   1. Go to Menu
   2. Go to Transactions
   3. Go to Deposit Check
   4. Select the Account
   5. Enter the amount
   6. Save
3. Capture front and back image of the check with your phone's camera.
4. Submit deposit.

• You may contact us by phone, mail, email, or fax to request checks.
• You can also re-order checks online by visiting https://ordermychecks.com and entering our routing number, your account number, and zip code.

E-Option is a paperless statement option for checking and Money Market Accounts [MMAs]. It may earn a higher rate than a non E-Option account. If you select E-Option, you will not receive a paper statement. You will view your monthly statements electronically by logging into online banking.

To elect E-Option, please contact us at 1.800.492.3276, Monday-Friday from 7am-7pm CST or email us at services@farmbureaubank.com.

There are two options for Overdraft protection for your Farm Bureau Bank deposit account. One is through your Money Market Account [MMA] and the other is through your Farm Bureau Bank credit card account.

There is no service fee for having overdraft protection. If you do overdraw your account and you have selected your credit card as overdraft protection, we will transfer in increments of $100.00 to your checking account to cover any incoming items. There will be a cash advance fee charged to your credit card if it is utilized for overdraft protection. This will enable you to avoid any overdraft fees for incoming items covered by your Farm Bureau Bank credit card up to your credit limit.

If you set up your MMA for overdraft protection, the six (6) withdrawals a month restriction still applies. We transfer from your MMA only the amount required to cover your negative account balance.

• You may apply for overdraft protection using secure messaging (within online banking), by email, or by phone.
• You may also apply on a new account application.

To view your credit card statements online, click on the Login button on our website, then select Personal Credit Cards from the drop-down list.

• Logon using your Last Name, the last six (6) digits of your social security number, last four (4) digits of your credit card number, zip code, and the 3-digit security code on the back of your card.

To access your eStatements:

• Under Account Info tab, select the eStatements link.
• You will be able to access a PDF version of your statements by clicking on the desired billing cycle date.^vi

You can also access your credit card directly through our online banking platform.

1. Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
2. Login using your Username and Password.
3. From the top menu bar, go to Services then select Member Rewards MasterCard^®.
4. Follow the instructions above to access your eStatements.

To view your credit card transaction history online, click on the Login button on our website, then select Personal Credit Cards from the drop-down list.

• Logon using your Last Name, the last six (6) digits of your social security number, last four (4) digits of your credit card number, zip code, and the 3-digit security code on the back of your card.

To view your transaction history:

• Your recent transactions are posted on the credit card center's main page.
• If you do not see a transaction on the main page or wish to search for a specific transaction, hover over the Account Info tab and select the Account Activity link.
• You will be able to view your posted transactions and easily search by date range and/or filter your history by category and/or price range.

You can also access your credit card directly through our online banking platform.

1. Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
2. Login using your Username and Password.
3. From the top menu bar, go to Services then select Member Rewards MasterCard^®.
4. Follow the instructions above to view your transaction history.

You may pay your Farm Bureau^® Rewards MasterCard^® online (using your checking or savings account), through the mail, or by phone.

Online

To pay your credit card online, click on the Login button on our website, then select Personal Credit Cards from the drop-down list.

• Logon using your Last Name, the last six (6) digits of your social security number, last four (4) digits of your credit card number, zip code, and the 3-digit security code on the back of your card.

To make a payment:

1. Click on the red Make Payment button under the section Current Payment Due or from the top menu bar go to Payments then select Make a Payment.
2. If you have not already done so, you may be prompted to Add a Payment Account.
3. Select the desired account from the Payment Account drop-down (or click Add Payment Account to add a new account).
4. Select the Payment Account and Payment Date, then click Continue.
5. Verify the payment details, then click Confirm to submit the payment.
6. You will be given a reference number to retain for your records that confirms the transaction has been completed.

You can also access your credit card directly through our online banking platform.

1. Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
2. Login using your Username and Password.
3. From the top menu bar, go to Services then select Member Rewards MasterCard^®.
4. Follow the instructions above to make a payment.

 

By Mail

To pay your credit card by mail, send the check and the remittance portion of your statement to:

• Farm Bureau Bank Consumer Card Services
  PO Box 37035
  Boone, IA 50037-0035

By Phone

To pay your credit card by phone:

• Call 1.800.492.3276 or 1.866.644.2535

Yes! To set up recurring payments on your account, click on the Login button on our website, then select Personal Credit Cards from the drop-down list.

• Logon using your Last Name, the last six (6) digits of your social security number, last four (4) digits of your credit card number, zip code, and the 3-digit security code on the back of your card.

1. From the top menu bar go to Payments then select Automatic Payments.
2. Select the desired Automatic Payment Type, Payment Account Info, and Payment Amount, then click Submit.

You can also access your credit card directly through our online banking platform.

1. Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
2. Login using your Username and Password.
3. From the top menu bar, go to Services then select Member Rewards MasterCard^®.
4. Follow the instructions above to make a payment.

Disputes may be submitted either online or by phone.

Online

To submit a credit card dispute online, click on the Login button on our website, then select Personal Credit Cards from the drop-down list.

• Logon using your Last Name, the last six (6) digits of your social security number, last four (4) digits of your credit card number, zip code, and the 3-digit security code on the back of your card.

To dispute a transaction:

1. From the top menu bar, go to Account Services then select Dispute Transactions.
2. Click the View Transaction button.
3. You may select a specific billing cycle from the drop-down menu.
4. Place a check mark next to the transaction(s) and click Submit.

You can also access your credit card directly through our online banking platform.

1. Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
2. Login using your Username and Password.
3. From the top menu bar, go to Services then select Member Rewards MasterCard^®.
4. Follow the instructions above to dispute a transaction.

By Phone

To submit a credit card dispute by phone:

• You may contact Farm Bureau Bank by calling 1.866.644.2535.

1. Click on the Login button on our website, then select Personal Credit Cards from the drop-down list.
2. Logon using your Last Name, the last six (6) digits of your social security number, last four (4) digits of your credit card number, zip code, and the 3-digit security code on the back of your card.

1. Click the Browse Rewards button under the section Rewards Balance.
2. Browse for rewards and follow the on-screen instructions to redeem your rewards points.

You can also access your credit card directly through our online banking platform.

1. Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
2. Login using your Username and Password.
3. From the top menu bar, go to Services then select Member Rewards MasterCard^®.
4. Follow the instructions above to redeem credit card points.

Some merchants may require the use of a PIN as an added identification feature.

There are two ways to setup a PIN:

• Call 1.888.891.2435 and follow the automated system. This method allows you to select a custom, personalized PIN that is ready for immediate use.
• You may also contact a Farm Bureau Bank customer care representative by calling 1.866.644.2535 and request a randomly produced PIN via mail which will arrive within 7-10 business days.

Call 1.866.644.2535 and speak with a Farm Bureau Bank Customer Care Representative.

If you have a credit card with flat numbers, you have received a MasterCard^® unembossed, chip-enabled card. The flat numbers serve as another security feature to help manage risk. If you have questions regarding your MasterCard^® unembossed card, call 1.866.644.2535 to speak to a Farm Bureau Bank customer care representative.

You may pay your Premier Business or corporate Visa^® online (using your checking or savings account), through the mail, or by phone.

Online

To pay your business credit card online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.

• Logon using your Username and Password.

To make a payment:

1. Click on the red Make Payment button under the section Current Payment Due or from the top menu bar go to Payments then select Make a Payment.
2. If you have not already done so, you may be prompted to Add a Payment Account.
3. Select the desired account from the Payment Account drop-down (or click Add Payment Account to add a new account).
4. Select the Payment Account and Payment Date, then click Continue.
5. Verify the payment details, then click Confirm to submit the payment.
6. You will be given a reference number to retain for your records that confirms the transaction has been completed.

By Mail

To pay your business credit card by mail, send the check and the remittance portion of your statement to:

• Farm Bureau Bank
  Business Card Services
  PO Box 37035
  Boone, IA 50037-003

To pay your business credit card by phone:

• Call 1.800.492.3276 or 1.800.748.6938

Yes; subaccounts can make payments. Payments will apply directly to the subaccount and roll up to the control account. 

Yes. Payments made within a statement cycle will open up the credit line according to the dollar amount of the payment posted.

To view your credit card statements online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.

• Logon using your Username and Password.

To access your eStatements:

1. Under Account Info tab, select the eStatements link.
2. You will be able to access a PDF version of your statements by clicking on the desired billing cycle date.^vi

To view your credit card transaction history online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.

• Logon using your Username and Password.

To view your transaction history:

1. Your recent transactions are posted on the credit card center's main page.
2. If you do not see a transaction on the main page or wish to search for a specific transaction, hover over the Account Info tab and select the Account Activity link.
3. You will be able to view your posted transactions and easily search by date range and/or filter your history by category and/or price range.

Yes! To set up recurring payments on your account, click on the Login button on our website, then select Business Credit Cards from the drop-down list.

• Logon using your Username and Password.

To make a payment:

1. From the top menu bar go to Payments then select Automatic Payments.

2. Select the desired Automatic Payment Type, Payment Account Info, and Payment Amount, then click Submit.

Disputes may be submitted either online or by phone.

Online

To submit a credit card dispute online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.

• Logon using your Username and Password.

To dispute a transaction:

1. From the top menu bar, go to Account Services then select Dispute Transactions.
2. Click the View Transaction button.
3. You may select a specific billing cycle from the drop-down menu.
4. Place a check mark next to the transaction(s) and click Submit.

By Phone

To submit a credit card dispute by phone:

• You may contact Farm Bureau Bank by calling 1.800.748.6938.

To redeem your Premier Card Rewards points online, click on the Login button on our website, then select Business Credit Cards from the drop-down list.

• Logon using your Username and Password.

To redeem credit card points:

1. Click the Browse Rewards button under the section Rewards Balance.
2. Browse for rewards and follow the on-screen instructions to redeem your rewards points.

For corporate card holders, cash-back rewards are automatically deposited into your Farm Bureau Bank business checking account.

Some merchants may require the use of a PIN as an added identification feature. There are two ways to setup a PIN code:

• Call 1.888.891.2435 and follow the automated system. This method allows you to select a custom, personalized PIN ready for immediate use.
• You may also contact a Farm Bureau Bank customer care representative by calling 1.800.748.6938 and request a randomly produced PIN via mail which will arrive within 7-10 business days.

Call 1.800.748.6938 and speak with a Farm Bureau Bank customer care representative.

Getting in touch with you quickly is critical to stopping any potential card fraud. With our Card Alert Notification service, you will receive a text message^v asking you to confirm if a suspicious transaction was authorized by you.

• The text message will arrive from a 5-digit code [33748] and contain our financial institution name, dollar amount of the transaction, and merchant name.
• You will be asked to reply with "YES" if you authorized the transaction. You will receive a confirmation text message and can continue to use your card with confidence.
• A "NO" reply means you have not authorized the transaction. You will receive a confirmation text message and you will be contacted immediately by a fraud specialist to protect your account. Please answer this important call. Do not reply to the text message with any personal or confidential card information.
  • A "NO" response will block the card to prevent additional fraud.
• If you would like to opt out of receiving these important messages by text, you may reply with "STOP" to indicate this preference.
• For more details about Farm Bureau Bank's debit card alert notifications, contact us at 1-800-492-3276 or send an email to services@farmbureaubank.com.

Call 1.800.492.3276 and speak with a Farm Bureau Bank customer care representative.

Your Visa^® debit card will have an extra layer of security when you use it to make online purchases. You are automatically protected, there is no need to enroll for this protection. This free^v security feature confirms your identity with a one-time passcode during certain online transactions, following the detection of suspicious activity. The one-time passcode will be sent to you via SMS text message, if we have a mobile phone number on file.

• Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
• Click on the New User link on the login window and follow the on-screen instructions to set up your account access.

You can access any of your Farm Bureau Bank accounts through our online banking services, including:

• Deposit accounts
• Installment loans
• Credit cards

• Click on the Login button on our website, then select Deposit Accounts from the drop-down list.
• Click on the Forgot Password link on the login window and follow the on-screen instructions to reset your password.

Yes. To update your contact information online:

1. Click on the Login button on our website, then select Manage Preferences from the drop-down list.
2. Login with your Last Name/Company Name and the last six (6) digits of your social security number [SSN] or Tax ID.
3. Enter the information you wish to update.
4. Once complete, click on Submit Change.

The change may take 24 to 48 hours to go into effect.

Depending on what kind of account you want to open with us, you can apply online, over the phone, or by filling out an application. CDs have a minimum opening amount of $1,000 and most other deposit accounts have a minimum opening amount of $100. 

Yes! You can access your account from your smartphone or tablet using our app, FBBmobile. Download and launch the application from the Apple or Google Play app store.

In order to take advantage of the FBBmobile app, you must already be registered with Farm Bureau Bank's online banking service. No additional registration is required; just use your online banking login credentials to sign in to the mobile app.

Bill pay is a service offered by Farm Bureau Bank that lets you make online bill payments to virtually any company or person. Whenever possible, these payments are made electronically.

You must have an eligible personal or business checking or Money Market Account [MMA] to use online bill pay.

To enroll in Bill Pay online, click on the Login button on our website, then select Deposit Accounts from the drop-down list.

1. Login to access your deposit accounts using your Username and Password.
2. Hover over Transactions on the top menu.
3. Select Bill Pay to enroll or access.
4. To enroll, click or tap the account to enroll and click Enroll in Bill Pay.
   • On the Agreement Page, click or tap to Agree to enroll.

To pay your vehicle loan payment online, click on the Login button on our website, then select Loan Account from the drop-down list.

1. Logon to your Loan Account using your Last Name along with the last six (6) digits of your social security number [SSN].
2. Click on your loan.
3. Select the option for Make Payment in the blue box.
4. Fill in the information to process your payment.

To pay your loan payment by mail, send the check and your loan coupon to:

• Farm Bureau Bank
  Attn: Payment Processing
  PO Box 33427
  San Antonio, TX 78265-3427

If not enclosing a loan coupon, please include your account information (account number or last four (4) digits of your SSN) on the check.

Yes; setting up to pay your recurring loan payments electronically is a safe and convenient process.

To set up recurring loan payments, click on the Login button on our website, then select Loan Account from the drop-down list.

1. Logon to your Loan Account using your Last Name along with the last six (6) digits of your social security number [SSN].
2. Click on your loan.
3. Select the option for Set up Automatic Payments in the blue box.
4. Select Method of Payment.
5. Fill in the information to process your payment.
6. Click Next.
7. Review the information and Submit.

To update the payment account, click on the Login button on our website, then select Loan Account from the drop-down list.

1. Logon to your Loan Account using your Last Name along with the last six (6) digits of your social security number [SSN].
2. Click on your loan.
3. Select the option for Set Up Automatic Payments in the blue box.
4. Click Edit Stored Payment Methods.
5. Delete the Account.
6. Click Submit.
7. Go back to Set Up Automatic Payments.
8. Select Method of Payment.
9. Fill in the information to process your payment.
10. Click Next.
11. Review the information and Submit.

Yes; free up some money for what you need most today. Request your Skip-a-Pay now!^vi

To request a Skip Payment, click on the Login button on our website, then select Loan Accountfrom the drop-down list.

1. Logon to your Loan Account using your Last Name along with the last six (6) digits of your social security number [SSN].
2. Click on your loan.
3. Click on Skip Payment.
4. Enter the account to process the Skip-a-Pay fee.
5. Click Submit Skip-a-Pay.

All titles should include the following lienholder information:

• Farm Bureau Bank
  PO Box 33427
  San Antonio, TX 78265

Either the primary borrower or co-borrower must be listed on the title. No individuals may be listed on the title unless they have signed the Security Agreement.  If we receive a title that includes additional names, we will require non-borrowers to sign a Security Agreement.  Trusts cannot be listed on titles.

Any individual having an ownership interest in the vehicle must sign our Security Agreement acknowledging the vehicle will be used to secure the loan.

No; at least one individual must be listed on the title.

Your state’s titling authority will send paper and electronic titles directly to the bank once we are added as the lienholder. In title holding states the title is not sent to the bank. In these situations, either documentation stating Farm Bureau Bank is listed as lienholder is provided or you may be asked to provide a copy of the title showing Farm Bureau Bank as the lienholder.

For states in the list below, paper titles are either mailed to the member or issued electronically only. A Notice of Lien, Lien Filing receipt, copy of the perfected title, or other lien notification is forwarded to FBB.

• Arizona
• Florida
• Kansas
• Kentucky
• Maryland
• Michigan
• Minnesota
• Missouri
• Montana
• New York
• Oklahoma
• South Dakota

Please refer to our titling requirements below and follow the instructions as outlined below.

The bank will adjust the interest rate to the default rate until we have verification that we have been added as lienholder. Once this is verified, the bank will revert the rate back to the original vehicle loan rate.

Each state is different, please contact your state titling office for instructions. Please complete this as soon as possible, as the timeframe varies by state.

The following states currently issue electronic titles.  Each participating state assigns Farm Bureau Bank a unique Electronic Lien and Title ID [ELT ID], which are listed below.  Please provide the appropriate lienholder ELT ID to the dealership (if applicable) or to your state’s titling agency (for private party purchases). 

• State ELT IDs and information may be found below.

If your state is not listed above, please provide the name and address for Farm Bureau Bank to the dealership (if applicable) or to your state’s titling agency.

• NON-ELT LIENHOLDER INFORMATION
  Farm Bureau Bank
  PO Box 33427
  San Antonio, TX 78265

NOTE: Your state titling agency is the best source of information regarding specialty or unique titling needs.  Again, congratulations on your new purchase, and we appreciate the trust you have placed in us here at YOUR Bank.

Farm Bureau Bank requires members to handle the titling process in order to provide the benefits of registering their vehicles and avoiding penalty fees from the state titling agency.

Typically, dealers are required to record Farm Bureau Bank as lienholder on the vehicle being purchased. For private party purchases it is the responsibility of the member (or buyer) to contact their state titling agency for more information on all documents and fees necessary to title the vehicle.

Please refer to How do I add the Farm Bureau Bank as a lienholder on the title? for detailed information.

The bank processes all titles within five (5) business days of being paid in full. If your loan is paid in full with a personal check or via ACH it will be released after 10 business days. If your title is electronic, it may take longer as it is your state’s responsibility to release your title after receiving notification from the bank. The timing for receiving titles varies by state.

If you plan to finance your new vehicle with us, the dealer will send payoff for the vehicle you are trading and the bank will send the remaining balance to the dealer to apply towards your purchase. We will release the lien of the traded vehicle and send separately, in most cases to the dealer.

If you do not plan to finance your new vehicle will us, the payoff from the dealer will be applied to the vehicle you are trading in. Farm Bureau Bank will then release the lien after 10 business days of the traded vehicle and send separately, in most cases to the dealer.

Specialty type vehicles (i.e., ATVs, UTVs, snowmobiles, jet skis, certain boats, boat trailers & boat motors, etc.) that do not issue titles will require a Uniform Commercial Code [UCC] filing to secure our interest as lienholder. Please visit your state’s website or titling agency for complete instructions.

There is a $100.00 fee for expedited services. If you pay by wire and your title is not an ELT (electronic) we can release the title in three (3) business days and mail it overnight. If the loan is paid by ACH or by check, we will release the title in 10 business days and mail it overnight.

Please contact us at 1.800.492.3276, between the hours of 7 am – 7 pm CST, Monday – Friday with additional questions or for account-specific inquiries.

Farm Bureau Bank currently offers a HSA checking account, Money Market Account [MMA], and Certificate of Deposit [CD]. If you open an HSA CD, you must retain a least $2,000 in your Farm Bureau Bank HSA Checking or HSA MMA. Current CD rates and terms apply.

Farm Bureau Bank offers our customers the opportunity of choosing the account type that meets their individual needs:

• HSA Checking provides an interest-bearing account with unlimited check writing and debit card access. HSA checking offers complete flexibility in paying your qualified health care expenses without the worry of withdrawal limitations.
• HSA MMA provides the highest rate of return on your contributions. Standard withdrawal limitations apply: Six (6) withdrawals per month. See account disclosures for full explanation of transaction limitations.
• HSA CDs allow accountholders to invest a portion of their HSA balance in a fixed-rate CD. This will allow accountholders access to a portion of their account, through HSA checking or HSA MMA, while earning higher interest on the CD portion of their balance. CD rates and terms apply.

Deposits can be made by mail, direct deposit, wire transfer, electronically via ACH, or you can utilize Farm Bureau Bank's online banking platform to initiate transfers from another account (including non-Farm Bureau Bank accounts).

Farm Bureau Bank will furnish the tax forms 1099-SA and 5498-SA. The 1099-SA reports distributions and is sent out in January. The 5498-SA reports contributions and is sent out in May of each year.

You can utilize all of the features and functions of Farm Bureau Bank's online banking platform to manage your HSA. This includes:

• Track transaction activity – Review monthly statements and check images, including detailed descriptions of electronic transactions.
• Pay medical expenses – using the online bill payment service.
• Make contributions - Automate and self generate transfers from non-Farm Bureau Bank accounts.

You may contact us by phone, mail, email, or fax to request an additional debit card or order more checks on your HSA account.

Farm Bureau Bank charges a monthly administration fee on HSA checking and HSA MMA due to the IRS reporting requirements and additional maintenance of these accounts. However, in most cases, your HSA can be exempt from the fee after the first year by maintaining a minimum balance in the account. See account disclosures for more details.

For a full description of HSAs please refer to IRS Publication 969.

You will need to contact us detailing the issue and we will work within the federal guidelines to find a solution that meets your needs. Please notify us as soon as you become aware of the issue.

You can complete and send us the Authorization to Add/Remove Joint Owner or Additional Signer form or and fax it to us at 1-866-913-5087 or mail it to us at:

• Farm Bureau Bank
  17300 Henderson Pass
  San Antonio, TX 78232

We offer the same great service both customers and employers such as HSA Checking, HSA MMA, and HSA CDs.

Deposits can be made by mail, direct deposit, electronically via ACH, by wire transfer, or you can utilize our Cash Management System.

Employers have the potential to save money on health insurance premiums by switching to a high-deductible health plan in conjunction with an HSA. In addition, contributions to your employees' HSAs could possibly feature tax benefits for your company.

You can pay the fee upfront or include it as part of your contribution. The deduction is considered a qualified expense.

Remote Deposit Capture [RDC] is a solution that allows you to easily submit checks to the bank for deposit with the use of a desktop check scanner. An extended deadline to make your deposits and improved availability of funds means improving cash flow and working capital for your business or organization.

If you are interested in learning more about using this business service, contact our Relationship Banking department at 1-800-988-4419.

To find out more about opening a business account or adding additional business products and services, contact our Relationship Banking department at 1.800.988.4419.

The following is the list of browsers that are supported by Farm Bureau Bank.

• Microsoft® Edge
• Firefox® – latest version
• Chrome® – latest version
• Safari® – latest version

You may use other browsers to navigate our site, but the versions listed above have been tested. Please note, not all features of farmbureaubank.com are fully supported by all operating systems and browser combinations. Please refer to the specific requirements within each application to ensure you are using a compatible configuration.

Internet Explorer and Compatibility Mode

Some features on Farm Bureau Bank's website(s) are not supported if Compatibility View mode has been enabled for our domains farmbureaubank.com and/or farmbureau.bank.

Java and Javascript

In order to fully utilize Farm Bureau Bank's website features, you will need to have JavaScript enabled in your browser. To do so, please review and follow the instructions provided by your browser:

• Microsoft Internet Explorer
• Google Chrome
• Mozilla Firefox
• Apple Safari

Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings. It is a good idea to double-check that JavaScript is still enabled if you notice problems using Farm Bureau Bank's website. Additionally, if your JavaScript setting is set to Prompt, you may encounter a warning about downloading potentially dangerous scripts.

• Farm Bureau Bank’s online banking platform is secure. We are committed to ensuring the security of your transactions by using the latest internet security technology.
• Farm Bureau Bank’s online banking platform is protected by 256-bit encryption, the highest level of security available.

• Encryption is the scrambling of data into a code that is unreadable to anyone who does not have the key that deciphers it.
• With Farm Bureau Bank, all your account information is protected by 256-bit encryption to maintain the privacy and confidentiality of your data.

• Farm Bureau Bank uses strong encryption technology. The only thing you need in order to take advantage of strong encryption technology is a secure browser that supports 256-bit encryption.
• By requiring a browser that supports 256-bit security, Farm Bureau Bank's online banking system ensures that you have a strong lock on your personal information.

• Another security measure is your password. Every time you log on to Farm Bureau Bank's online banking, you will be required to enter your user ID and password. You control your password, and can change it at any time. To keep your information secure, you should not reveal your password to anyone.
• Please save or memorize your user ID and password and keep them in a secure location. Once you have completed the sign up process, you may change your password at any time. To maintain the security of your account information, we recommend that you change your password periodically.
• We have made Farm Bureau Bank's online banking service a safe and private way to bank with convenience.

Farm Bureau Bank knows that you expect privacy and security for your personal financial information. We appreciate your business and want you to understand our commitment to maintaining the privacy of your personal information, as expressed in this Privacy Notice. This Privacy Notice applies only to individual consumers. We reserve the right to amend this notice at any time.

If you would like to view the current Privacy Policy Notice, please click here to view the PDF version.

Click here to see our current opportunities.

Most positions will start with a phone screening and may progress to an in-person interview based on individual qualifications.

Yes; we perform credit, criminal and banned-from-banking background checks to ensure team members can maintain the integrity of Farm Bureau Bank.

Yes; most of our positions do require some banking experience.

Our Human Resources team strives to provide timely updates on your application. Please allow at least one (1) week after you apply. Communications are sent from humanresources@farmbureaubank.com.

Please email humanresources@farmbureaubank.com or call 210.637.4800.

Yes; we encourage you to apply for any positions for which your qualifications are a match.

Yes; we recognize that time can bring about new experience and skills, so we encourage you to apply for any positions for which your qualifications are a match.